by Abbey Claire Dela Cruz | Feb 21, 2022 | Chat, customer service, ecommerce
It may be obvious to this point, but customer service is one of the most critical parts of any eCommerce business. Regardless of what product or service you’re selling, clients are much more likely to come back in the future if you have excellent customer service....
by Abbey Claire Dela Cruz | Feb 15, 2022 | Chat, customer service, Website
You’d be hard-pressed to go anywhere where people are not acutely aware of WhatsApp. Studies show that since 2020, WhatsApp has been registering around one million users daily. It is only the second non-Google app to pass the five billion install...
by Abbey Claire Dela Cruz | Feb 11, 2022 | Chat
We understand that trusting any chat platform you come across online is difficult. After all, it’s a financial investment. That’s why companies are hesitant to switch between their tools. Considering your concerns, we’ve put together a list of tools...
by Abbey Claire Dela Cruz | Feb 2, 2022 | Chat
Many things can change in one year, and that applies to the market and how you can interact with it. The reason for that is the fast technological development people can get to each year. However, small startups and big companies need to put an effort into adapting to...
