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  • 20+ Canned Response Examples For Chat Support

    20+ Canned Response Examples For Chat Support

    By

    Abbey Claire Dela Cruz
    July 26, 2022
    Chat

    Customer service can make or break a business. That is why every business needs to take its customer service seriously. This does mean that the chat support should be top tier with its responses because no one likes a chat…

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  • Why Chaty is the Best Alternative to Tidio

    Why Chaty is the Best Alternative to Tidio

    By

    Abbey Claire Dela Cruz
    July 18, 2022
    Chat, Chat Solutions

    How does Chaty fare in comparison to Tidio? The Tidio platform prides itself on being one of the best customer relationship-building tools on the market. It achieves this by helping businesses deliver value through customer service by combining chatbot tools…

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  • What is Omnichannel Support and How it Impacts Customer Service

    What is Omnichannel Support and How it Impacts Customer Service

    By

    Abbey Claire Dela Cruz
    July 11, 2022
    Chat, Customer Service

    The world was already threading on digital grounds, and the pandemic fastened up the process even further. Most businesses want to connect with their consumers in many shapes or forms. As studies reveal, retail sales through digital channels, including mobile sales, increased…

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  • Intercom vs. Crisp: Which Live Chat App is Better?

    Intercom vs. Crisp: Which Live Chat App is Better?

    By

    Abbey Claire Dela Cruz
    July 1, 2022
    Chat

    There are many live chat apps available on the market in 2022, including Intercom and Crisp. Both communications solutions are quite popular within the marketing and sales world. While often compared, these tools have various features and were designed for…

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