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Tidio vs. LiveChat: Which is Better?

Tidio vs. LiveChat: Which is Better?

by Abbey Claire Dela Cruz | Jul 29, 2022 | Chat, Chat Solutions, customer service

A chat plugin for a website can be a critical part of the strategy to make your webpage more responsive and engaging for your visitors. Typically, implementing one requires that you retain the services of an underlying platform. Whether it’s a WordPress chat...
20+ Canned Response Examples For Chat Support

20+ Canned Response Examples For Chat Support

by Abbey Claire Dela Cruz | Jul 26, 2022 | Chat

Customer service can make or break a business. That is why every business needs to take its customer service seriously. This does mean that the chat support should be top tier with its responses because no one likes a chat box that is annoying or can’t help a...
Why Chaty is the Best Alternative to Tidio

Why Chaty is the Best Alternative to Tidio

by Abbey Claire Dela Cruz | Jul 18, 2022 | Chat, Chat Solutions

How does Chaty fare in comparison to Tidio? The Tidio platform prides itself on being one of the best customer relationship-building tools on the market. It achieves this by helping businesses deliver value through customer service by combining chatbot tools and live...
What is Omnichannel Support and How it Impacts Customer Service

What is Omnichannel Support and How it Impacts Customer Service

by Abbey Claire Dela Cruz | Jul 11, 2022 | Chat, customer service, ecommerce

The world was already threading on digital grounds, and the pandemic fastened up the process even further. Most businesses want to connect with their consumers in many shapes or forms. As studies reveal, retail sales through digital channels, including...
Intercom vs. Crisp: Which Live Chat App is Better?

Intercom vs. Crisp: Which Live Chat App is Better?

by Abbey Claire Dela Cruz | Jul 1, 2022 | Chat

There are many live chat apps available on the market in 2022, including Intercom and Crisp. Both communications solutions are quite popular within the marketing and sales world. While often compared, these tools have various features and were designed for different...

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