Marketing has changed a lot throughout the years, and the role your website plays in the leads you get and how to turn them into sales is something people would have never imagined in the past. Therefore, you need to…
Customer support is the backbone of excellent service delivery. Not showing your customers that they have your full and undivided attention when they need it most is one sure way to risk losing them to a competitor. However, achieving this…
Good customer service involves a network of tools to operate efficiently. The whole management system will stand at a standstill when one operating tool fails. Even though excellent customer service doesn’t rely on one factor, tracking your website chat conversion…
HelloBox and GetButton are two solutions you may consider if you are trying to implement a chat plugin for a website. After all, it’s essential to appeal to users wherever they are, and this is one of the best ways…
