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Although Intercom is a popular live chat app, most features focus on marketing and sales. A communication platform with sales-based tools can be a game changer if you have an online store. However, there’s something you can’t forget when defining…
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Do you happen to be looking for advice on dealing with the occasional frustrated or angry customer in a live chat? You may be searching to know how to handle angry customers because customer support is a tough job. Sometimes,…
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Live chat has become one of the support channels with the quickest growth over the past few years. There’s a compelling reason for that: It’s efficient in time, convenience and money. Marketing teams must have come across the HubSpot Chat at…
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HelpCrunch and MobileMonkey are two popular solutions within the business world. These tools are often compared, even though they have slightly different purposes. Here’s a quick comparison between HelpCrunch and MobileMonkey. We hope it helps you understand the variations to…
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We’re excited that you’d consider sharing your thoughts on a diverse range of topics on our blog. We value the diversity in perspective that authors like you bring to the table. While we do get a lot of guest post…
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Omnichannel communication platforms that integrate messenger apps are progressively becoming a part of business communication strategies. How convenient is implementing a chart plugin for your website to communicate with customers using different platforms from a single location? This is the…
