Although Intercom is a popular live chat app, most features focus on marketing and sales. A communication platform with sales-based tools can be a game changer if you have an online store. However, there’s something you can’t forget when defining…
Do you happen to be looking for advice on dealing with the occasional frustrated or angry customer in a live chat? You may be searching to know how to handle angry customers because customer support is a tough job. Sometimes,…
Live chat has become one of the support channels with the quickest growth over the past few years. There’s a compelling reason for that: It’s efficient in time, convenience and money. Marketing teams must have come across the HubSpot Chat at…
HelpCrunch and MobileMonkey are two popular solutions within the business world. These tools are often compared, even though they have slightly different purposes. Here’s a quick comparison between HelpCrunch and MobileMonkey. We hope it helps you understand the variations to…
We’re excited that you’d consider sharing your thoughts on a diverse range of topics on our blog. We value the diversity in perspective that authors like you bring to the table. While we do get a lot of guest post…
Omnichannel communication platforms that integrate messenger apps are progressively becoming a part of business communication strategies. How convenient is implementing a chart plugin for your website to communicate with customers using different platforms from a single location? This is the…
