by Abbey Claire Dela Cruz | Nov 28, 2022 | ecommerce
According to Statista, the estimated losses to online fraud were about 20 billion US dollars in 2021. During the Covid-19 crisis, even more, people started shopping online, and those with less experience were more prone to eCommerce fraud. Online merchants also...
by Abbey Claire Dela Cruz | Nov 23, 2022 | Chat, customer service
Open communications between your company and your customers are vital aspects of running a fantastic website. If you want your customers to have a direct line of communication with support reps in your company, having a chat widget can help with this! Additionally, if...
by Abbey Claire Dela Cruz | Nov 14, 2022 | Chat, ecommerce
As technology and interests evolve, businesses must do the best they can to adapt and meet their customers in a comfortable space. Customer engagement is certainly a lot different from where it used to be, especially when instant gratification is such a central piece...
by Abbey Claire Dela Cruz | Nov 11, 2022 | Chat, Chat Solutions
Getting new leads and turning them into sales has always been one of the main struggles of businesses worldwide. Therefore, business people have developed many different marketing strategies to get to new people and increase the chance of them paying for their...
by Abbey Claire Dela Cruz | Nov 2, 2022 | Chat, Chat Solutions
Communicating with your customers is essential to create a loyal community that will stay with you for as long as possible. Formilla Live Chat is the must-go option for companies looking for customer messaging platforms, but it’s not the only available alternative. ...
