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  • 10 Prominent Ecommerce Threats and Solutions

    10 Prominent Ecommerce Threats and Solutions

    By

    Abbey Claire Dela Cruz
    November 28, 2022
    Ecommerce

    According to Statista, the estimated losses to online fraud were about 20 billion US dollars in 2021.  During the Covid-19 crisis, even more, people started shopping online, and those with less experience were more prone to eCommerce fraud. Online merchants…

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  • How Chat Widgets Can Improve Customer Service

    How Chat Widgets Can Improve Customer Service

    By

    Abbey Claire Dela Cruz
    November 23, 2022
    Chat, Customer Service

    Open communications between your company and your customers are vital aspects of running a fantastic website. If you want your customers to have a direct line of communication with support reps in your company, having a chat widget can help…

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  • 12 Chat Button Features Your Customers Will Love

    12 Chat Button Features Your Customers Will Love

    By

    Abbey Claire Dela Cruz
    November 14, 2022
    Chat, Ecommerce

    As technology and interests evolve, businesses must do the best they can to adapt and meet their customers in a comfortable space. Customer engagement is certainly a lot different from where it used to be, especially when instant gratification is…

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  • Why Your Website Needs a Live Chat Button

    Why Your Website Needs a Live Chat Button

    By

    Abbey Claire Dela Cruz
    November 11, 2022
    Chat, Chat Solutions

    Getting new leads and turning them into sales has always been one of the main struggles of businesses worldwide. Therefore, business people have developed many different marketing strategies to get to new people and increase the chance of them paying…

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  • Formilla Live Chat Alternatives: Customer Messaging Platforms for Businesses

    Formilla Live Chat Alternatives: Customer Messaging Platforms for Businesses

    By

    Abbey Claire Dela Cruz
    November 2, 2022
    Chat, Chat Solutions

    Communicating with your customers is essential to create a loyal community that will stay with you for as long as possible.  Formilla Live Chat is the must-go option for companies looking for customer messaging platforms, but it’s not the only…

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