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10 Prominent Ecommerce Threats and Solutions

10 Prominent Ecommerce Threats and Solutions

by Abbey Claire Dela Cruz | Nov 28, 2022 | ecommerce

According to Statista, the estimated losses to online fraud were about 20 billion US dollars in 2021.  During the Covid-19 crisis, even more, people started shopping online, and those with less experience were more prone to eCommerce fraud. Online merchants also...
How Chat Widgets Can Improve Customer Service

How Chat Widgets Can Improve Customer Service

by Abbey Claire Dela Cruz | Nov 23, 2022 | Chat, customer service

Open communications between your company and your customers are vital aspects of running a fantastic website. If you want your customers to have a direct line of communication with support reps in your company, having a chat widget can help with this! Additionally, if...
12 Chat Button Features Your Customers Will Love

12 Chat Button Features Your Customers Will Love

by Abbey Claire Dela Cruz | Nov 14, 2022 | Chat, ecommerce

As technology and interests evolve, businesses must do the best they can to adapt and meet their customers in a comfortable space. Customer engagement is certainly a lot different from where it used to be, especially when instant gratification is such a central piece...
Why Your Website Needs a Live Chat Button

Why Your Website Needs a Live Chat Button

by Abbey Claire Dela Cruz | Nov 11, 2022 | Chat, Chat Solutions

Getting new leads and turning them into sales has always been one of the main struggles of businesses worldwide. Therefore, business people have developed many different marketing strategies to get to new people and increase the chance of them paying for their...
Formilla Live Chat Alternatives: Customer Messaging Platforms for Businesses

Formilla Live Chat Alternatives: Customer Messaging Platforms for Businesses

by Abbey Claire Dela Cruz | Nov 2, 2022 | Chat, Chat Solutions

Communicating with your customers is essential to create a loyal community that will stay with you for as long as possible.  Formilla Live Chat is the must-go option for companies looking for customer messaging platforms, but it’s not the only available alternative. ...

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