Today’s world is fast-paced and primarily digitized, and companies must find a way to use technology in customer service. Luckily, live chat is a viable solution now. Primarily, live chat helps companies provide real-time support, which drives engagement and enhances…
Live chat is essential for customer service. These tools can help you drive sales, improve satisfaction, offer immediate support, engage clients, and gather insights. However, choosing the right app can be challenging. In this comparison, we will focus on Drift…
Did you know that 73% of customers find live chat to be the best way of communicating with a company? If that wasn’t surprising enough, 60% of chatters spend more per purchase than those who don’t chat. Live chat is…
Customers are what keep businesses afloat. Without them, companies can’t get sales or profit in any way from what they do. Fortunately, people have developed new ways to improve their customer service to promote client retention and loyalty. Live chats…
