by Abbey Claire Dela Cruz | Mar 22, 2023 | Chat, Chat Solutions, customer service
Customer service software for digital companies is always evolving. Installing a chat app to connect with customers in real-time is one of the most popular methods of the decade so far. Chat apps allow people to communicate with each other, no matter what part of the...
by Abbey Claire Dela Cruz | Dec 29, 2022 | Chat, Chat Solutions
WhatsApp is a hugely popular messaging platform, with over 2 billion users worldwide. In fact, a whopping 90% of smartphone users in Brazil have WhatsApp, while 72% in Indonesia, and 63% in India. That’s why there’s no doubt that even marketers and...
by Abbey Claire Dela Cruz | Dec 24, 2022 | Chat, Chat Solutions
Live chat makes it easy for your customers to get assistance instantly when having problems or questions. It’s much better than sending an email where they may not know when to expect a response. Various live chat tools are available today, including Proprofs...
by Abbey Claire Dela Cruz | Dec 20, 2022 | Chat, customer service
Live chat has become an increasingly popular means of communication for businesses and organizations in recent years due to its many benefits. In fact, more than 41% of customers expect live chat on the website they visit. If you’re not yet utilizing the...
by Abbey Claire Dela Cruz | Dec 14, 2022 | Chat, Chat Solutions
You worked hard to build your business. Now, it’s time to share it with the world. A chat app can maximize traffic, boost sales, and redefine customer interaction. Olark is one of the most popular chat tools. However, there are other options. Here is a breakdown of...
