by Abbey Claire Dela Cruz | Dec 7, 2022 | Chat, Chat Solutions
To take your business to the next level, you need to first learn how to embrace technology and use the power of website chat apps, such as Pure Chat. By implementing a chat plugin, such as this one, into your everyday customer interactions, you will soon begin to see...
by Abbey Claire Dela Cruz | Dec 1, 2022 | Chat, Chat Solutions, ecommerce
The e-commerce industry has seen steady growth in recent years. According to a report by Forrester Research, global online sales are expected to exceed $1 trillion by 2021. This is mainly due to the rise of Shopify businesses. Shopify’s chat function is a great...
by Abbey Claire Dela Cruz | Nov 28, 2022 | ecommerce
According to Statista, the estimated losses to online fraud were about 20 billion US dollars in 2021. During the Covid-19 crisis, even more, people started shopping online, and those with less experience were more prone to eCommerce fraud. Online merchants also...
by Abbey Claire Dela Cruz | Nov 23, 2022 | Chat, customer service
Open communications between your company and your customers are vital aspects of running a fantastic website. If you want your customers to have a direct line of communication with support reps in your company, having a chat widget can help with this! Additionally, if...
by Abbey Claire Dela Cruz | Nov 14, 2022 | Chat, ecommerce
As technology and interests evolve, businesses must do the best they can to adapt and meet their customers in a comfortable space. Customer engagement is certainly a lot different from where it used to be, especially when instant gratification is such a central piece...
