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For many online businesses, communication is the glue that cements their relationship with potential and current customers. Investing in the right tools for communication is as much an important aspect of their online business as restocking inventory, producing quality products,…
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When running a small business, every interaction matters. And nothing shines brighter than exceptional customer support when trying to impress customers and build their loyalty. The secret weapon drives positive word-of-mouth and transforms fleeting customers into lifelong fans. But let’s…
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Small businesses may need all the help that they can get, particularly when it comes to customer service and support. The company may not have enough cash on hand to hire more people, and that means one or two employees…
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With 46% of people saying they like live chat more than any other communication channels- and roughly the same amount saying they expect it from modern companies- can you really afford not to have it? The popularity of live chat…
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Looking for chat solutions for your website is becoming harder every year. Many powerful products are coming out, and if you don’t know what to look for, you risk investing your money into a poor solution for your business. Crisp…
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Consumers today expect quick, efficient, and personalized assistance when interacting with businesses and browsing through their websites. Chat plugins play a pivotal role in meeting these evolving customer service needs. How? They create room for instant communication and smooth user…