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  • Creative Ways to Use WhatsApp Chat on Your WordPress Website

    Creative Ways to Use WhatsApp Chat on Your WordPress Website

    By

    Didi Inuk
    May 19, 2025
    Chat, Chat Solutions

    According to BankMyCell, there were 2.7 billion WhatsApp users worldwide in 2023, a staggering 15% increase since 2022. With most smartphone owners having WhatsApp, it has become the most popular mobile messenger app in the world.  As of 2023, on…

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  • How to use Chaty’s Contact Forms to Boost Lead Generation

    How to use Chaty’s Contact Forms to Boost Lead Generation

    By

    Esther Okunlola
    April 30, 2025
    Chat

    Let’s face it, without a steady flow of leads, your business growth can come to a grinding halt. That’s why lead generation isn’t just another buzzword—it’s the lifeline of your sales pipeline. It’s how you attract people, spark their interest,…

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  • How to Write a Sincere and Effective Apology Letter to a Customer

    How to Write a Sincere and Effective Apology Letter to a Customer

    By

    Damilola Oyetunji
    April 23, 2025
    Chat, Customer Service

    In any business, maintaining customer trust and loyalty is paramount. One of the most important moments that can either strengthen or undermine this trust is when a customer encounters an issue with your product or service. When a problem arises,…

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  • 7 Website Tweaks That Drive More Leads (+ Examples)

    7 Website Tweaks That Drive More Leads (+ Examples)

    By

    Damilola Oyetunji
    April 7, 2025
    Chat

    How do you use your website to drive growth and maximize profits? You might think that the secret lies in optimizing for sales. But this isn’t necessarily the best strategy out there — especially as consumers rarely ever decide to…

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  • Website Chat vs. Contact Forms: Which One Drives More Sales?

    Website Chat vs. Contact Forms: Which One Drives More Sales?

    By

    Esther Okunlola
    March 31, 2025
    Chat

    When it comes to capturing leads and converting website visitors into customers, businesses often rely on two primary communication tools: website chat and contact forms. Each method has its strengths, but choosing the right one can significantly impact your sales…

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  • Zendesk Chat vs. Chaport: Indepth Comparison

    Zendesk Chat vs. Chaport: Indepth Comparison

    By

    Damilola Oyetunji
    March 14, 2025
    Chat, Chat Solutions

    Live chat has become a critical tool for customer service, with more consumers preferring it over other support channels. Businesses that implement live chat often experience higher engagement and more conversions. Two of the top contenders in the live chat…

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  • Wati vs. Chatra: Which Live Chat Support Tool Is Better?

    Wati vs. Chatra: Which Live Chat Support Tool Is Better?

    By

    Damilola Oyetunji
    March 3, 2025
    Chat, Chat Solutions

    We live in a digital age where people have come to expect excellent customer service. They are no longer willing to wait to receive answers to simple questions but expect to be able to find the information they need in…

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  • 5 Business Proposal Tools to Explore in 2025 

    5 Business Proposal Tools to Explore in 2025 

    By

    Damilola Oyetunji
    February 20, 2025
    All

    In 2025, business proposal tools are essential for streamlining workflows, enhancing professionalism, and increasing conversion rates. They save time, improve branding, provide engagement insights, and boost efficiency. Modern tools leverage AI, automation, and collaboration to generate smart content, automate repetitive…

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  • Chaty Pro Plugin For WordPress: Features, Benefits and More

    Chaty Pro Plugin For WordPress: Features, Benefits and More

    By

    Didi Inuk
    February 10, 2025
    All, Chat

    Consumers today expect quick, efficient, and personalized assistance when interacting with businesses and browsing through their websites. Chat plugins play a pivotal role in meeting these evolving customer service needs. How? They create room for instant communication and smooth user…

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  • Shopify Inbox vs Zoho Chat: A Detailed Comparison

    Shopify Inbox vs Zoho Chat: A Detailed Comparison

    By

    Damilola Oyetunji
    February 6, 2025
    Chat, Chat Solutions

    If you have just started a business or are conducting a website revamp, you’ll need a reliable live chat support tool to help you provide an excellent user experience.  Live chat is an important element for commercial websites because it…

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