by Abbey Claire Dela Cruz | May 7, 2022 | Chat, customer service, sales
Online review platforms for businesses and service providers are usually packed with comments from irate customers, bemoaning their bad experiences when reaching out for customer support. This has made customer representatives very unpopular, and many times, customers...
by Abbey Claire Dela Cruz | May 4, 2022 | Chat, Chaty Alternatives
Website live chat apps are fantastic tools that help you upgrade your platform’s customer service. It consists of a real-time tool that allows you to answer the questions of anyone who visits your website. However, there are several live chat apps on the market,...
by Abbey Claire Dela Cruz | May 1, 2022 | Chat
Chatting to customers online is difficult, especially when the tone can be missed over chat. Giving customers one-word answers with little detail isn’t the best way to conduct a live chat. A few rules of etiquette govern any conversation, whether it is in person...
by Abbey Claire Dela Cruz | Apr 28, 2022 | Chat, Chaty Alternatives
Scaling your customer service business with a chat widget is one of the best ways to get the extra revenue you deserve. Many applications can be used to manage your client support department. You need software that can help you live chat with your client so that you...
by Abbey Claire Dela Cruz | Apr 25, 2022 | Chat, Chaty Alternatives, customer service
Having a live chat app for your business can go a mile in ensuring the sustainability of your business operations and customer service. If you are one of those businesses that have realized how having a live chat solution can enhance your brand, you’ve landed on the...