by Abbey Claire Dela Cruz | Feb 21, 2022 | Chat, customer service, ecommerce
It may be obvious to this point, but customer service is one of the most critical parts of any eCommerce business. Regardless of what product or service you’re selling, clients are much more likely to come back in the future if you have excellent customer service....
by karina | Jan 12, 2022 | Chat, customer service, ecommerce, sales, Shopify, Website, WordPress
The wait has come to an end. The Chaty app that you can use on any platform is finally coming to life and we’re super excited to share this milestone with you. After months of development, we are releasing Chaty as an app that can be used on any platform so...
by Abbey Claire Dela Cruz | Dec 17, 2021 | Chat, ecommerce
As technology and interests evolve, businesses must do the best they can to adapt and meet their customers in a comfortable space. Customer engagement is certainly a lot different from where it used to be, especially when instant gratification is such a central piece...
by Abbey Claire Dela Cruz | Dec 13, 2021 | Chat, customer service, ecommerce
Managing a business requires you to focus on many tasks at once, and taking care of customer service is definitely one of the most important ones. However, not all managers consider measuring their results is a convenient choice. Customer success cannot be...
by Abbey Claire Dela Cruz | Dec 9, 2021 | Chat, ecommerce
A chat widget is a great asset to any eCommerce website. It makes it simple and easy to contact your customers and for them to contact you. GetButton is just one chat widget, however. There are many others to choose from. This article looks at the five best...
