by Abbey Claire Dela Cruz | Aug 9, 2022 | Chat, Chaty Alternatives
The role played by live chat apps in boosting productivity and improving customer service for businesses cannot be underestimated. Technology has in many ways brought people closer together, and one way it does that is through using software systems such as Livechat....
by Abbey Claire Dela Cruz | Jul 29, 2022 | Chat, Chaty Alternatives, customer service
A chat plugin for a website can be a critical part of the strategy to make your webpage more responsive and engaging for your visitors. Typically, implementing one requires that you retain the services of an underlying platform. Whether it’s a WordPress chat...
by Abbey Claire Dela Cruz | Jul 26, 2022 | Chat
Customer service can make or break a business. That is why every business needs to take its customer service seriously. This does mean that the chat support should be top tier with its responses because no one likes a chat box that is annoying or can’t help a...
by Abbey Claire Dela Cruz | Jul 18, 2022 | Chat, Chaty Alternatives
How does Chaty fare in comparison to Tidio? The Tidio platform prides itself on being one of the best customer relationship-building tools on the market. It achieves this by helping businesses deliver value through customer service by combining chatbot tools and live...
by Abbey Claire Dela Cruz | Jul 11, 2022 | Chat, customer service, ecommerce
The world was already threading on digital grounds, and the pandemic fastened up the process even further. Most businesses want to connect with their consumers in many shapes or forms. As studies reveal, retail sales through digital channels, including...
by Abbey Claire Dela Cruz | Jul 1, 2022 | Chat
There are many live chat apps available on the market in 2022, including Intercom and Crisp. Both communications solutions are quite popular within the marketing and sales world. While often compared, these tools have various features and were designed for different...
by Abbey Claire Dela Cruz | Jun 6, 2022 | Chat, Chaty Alternatives
People are no longer opening marketing emails, and social platforms are crowded such that obtaining organic audience reach is less than 10%. However, live chat apps can easily solve this problem. They provide personalized, interactive automated conversations that...
by Abbey Claire Dela Cruz | May 27, 2022 | Chat, customer service
That connection to a business is most strongly felt by customers when they have received the necessary support for anything that may have gone wrong. As such, companies have become synonymous with making conversational and personal support interactions the nuts and...
by Abbey Claire Dela Cruz | May 18, 2022 | Chat, Chaty Alternatives, customer service
Live chat apps allow you to reach out to your customers when they have problems they can’t solve or questions. This is so much better than sending an email, which is a case where you don’t know when you’ll get a response. The fast and immediate response featured on...
by Abbey Claire Dela Cruz | May 13, 2022 | Chat, sales
Successful businesses are always looking for ways to optimize the demands of their customers. Most consumers are aligning with businesses that offer quicker and more convenient shopping experiences, especially for online retailers. According to Forbes,...
