by Abbey Claire Dela Cruz | Mar 29, 2022 | Chat, Chaty Alternatives, customer service
Customer service software for digital companies is always evolving. Installing a chat app to connect with customers in real-time is one of the most popular methods of the decade so far. Trengo is certainly one of the best-known names, but it is far from the only...
by Abbey Claire Dela Cruz | Mar 17, 2022 | Chat, customer service
Every day proves to be a challenge to meet customer expectations. Nowadays, customers expect nothing less than the best online customer service and as fast as possible. How are companies succeeding in providing fast customer service while supporting the highest...
by Abbey Claire Dela Cruz | Mar 3, 2022 | Chat, Chaty Alternatives
These days, an attractive website with great content is not always enough to really engage with your customers. Interactive website elements are making waves across a range of digital businesses- especially live chatting. Integrating a live chat feature onto...
by Abbey Claire Dela Cruz | Feb 21, 2022 | Chat, customer service, ecommerce
It may be obvious to this point, but customer service is one of the most critical parts of any eCommerce business. Regardless of what product or service you’re selling, clients are much more likely to come back in the future if you have excellent customer service....
by Abbey Claire Dela Cruz | Feb 15, 2022 | Chat, customer service, Website
You’d be hard-pressed to go anywhere where people are not acutely aware of WhatsApp. Studies show that since 2020, WhatsApp has been registering around one million users daily. It is only the second non-Google app to pass the five billion install...
by Abbey Claire Dela Cruz | Feb 11, 2022 | Chat
We understand that trusting any chat platform you come across online is difficult. After all, it’s a financial investment. That’s why companies are hesitant to switch between their tools. Considering your concerns, we’ve put together a list of tools...
by Abbey Claire Dela Cruz | Feb 2, 2022 | Chat
Many things can change in one year, and that applies to the market and how you can interact with it. The reason for that is the fast technological development people can get to each year. However, small startups and big companies need to put an effort into adapting to...
by Abbey Claire Dela Cruz | Jan 27, 2022 | Chat, Chaty Alternatives
Having a chat app or chat button on your website opens up another channel for your clients to contact you regarding your services or products. A chat widget is advanced software that can be used for various reasons, including replying to customers, ticketing client...
by Abbey Claire Dela Cruz | Jan 14, 2022 | Chat, customer service
Over the last few years, customers have started using chat apps and other messaging tools to request information from businesses. When customers need assistance, companies should be where their clients are. In 2020, roughly 74% of clients messaged a company for the...
by karina | Jan 12, 2022 | Chat, customer service, ecommerce, sales, Shopify, Website, WordPress
The wait has come to an end. The Chaty app that you can use on any platform is finally coming to life and we’re super excited to share this milestone with you. After months of development, we are releasing Chaty as an app that can be used on any platform so...
