Live chat apps have become valuable resources for companies. These customer service tools play a key role in the interactions that businesses have with people through their websites, so they can increase sales, build trust among audiences, improve customer satisfaction,…
There are dozens of plugins you can implement in your WordPress website to make it better. If you want to make the most out of your content, you can’t forget about chat add-ons. A WordPress chat plugin comes with plenty…
Most people spend a huge amount of time surfing the web. That number is more than 60% of the global population. Not surprisingly, the average user spends almost seven hours—six hours and 40 minutes, to be exact—on the internet every…
No matter what goes on in your life, if you run a business or offer a service, your customers expect to reach you when they need you. That means that even if you’re experiencing technical problems, downturns, or minor inconveniences…
Multi-channel started as a buzzword, though it’s evolved to become a necessity for all types of online businesses. In a sense, multi-channel messaging allows you to connect with your customers on their preferred networks. This is a potent strategy, and…
Connecting with customers is a crucial part of running a successful business. With more companies generating the bulk of their traffic and income online than ever, the importance of excellent communication software is at its peak. HelpCrunch is a well-known…
For many online businesses, communication is the glue that cements their relationship with potential and current customers. Investing in the right tools for communication is as much an important aspect of their online business as restocking inventory, producing quality products,…
When running a small business, every interaction matters. And nothing shines brighter than exceptional customer support when trying to impress customers and build their loyalty. The secret weapon drives positive word-of-mouth and transforms fleeting customers into lifelong fans. But let’s…
Small businesses may need all the help that they can get, particularly when it comes to customer service and support. The company may not have enough cash on hand to hire more people, and that means one or two employees…
If you still run an eCommerce business in 2023 on a WordPress website like most people, then you must do all you can to keep up with the latest technology and eCommerce trends in order to remain competitive, generate leads,…
