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You’ll agree with me that customer service is everything in our world today. People want answers to their questions and they want them fast, and conveniently. That’s where live chat software often comes in. Businesses can offer instant support to…
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Live chat software is a communication tool that lets website visitors interact with a company’s representatives in real time. In a nutshell, it’s a virtual customer service agent available 24/7 to answer questions, provide assistance, and address concerns. Unlike traditional…
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Everyone loves a great buy especially when shopping online. But sometimes, while shopping, you may have questions or doubts about a particular sizing, fit or material. In those moments, all you’re looking for is a quick answer. Wouldn’t it be…
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Customer service can make or break a business. That is why every business needs to take its customer service seriously. This does mean that the chat support should be top tier with its responses because no one likes a chat…
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To take your business to the next level, you need to first learn how to embrace technology and use the power of website chat apps, such as Pure Chat. By implementing a chat plugin, such as this one, into your…
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For many online businesses, communication is the glue that cements their relationship with potential and current customers. Investing in the right tools for communication is as much an important aspect of their online business as restocking inventory, producing quality products,…
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In the era of connectivity, social networks have become a key part of our daily lives, including companies’ marketing strategies, allowing us to follow the things that interest us and easily engage with others. However, behind this seamless experience lies…