by Abbey Claire Dela Cruz | Dec 20, 2022 | Chat, customer service
Live chat has become an increasingly popular means of communication for businesses and organizations in recent years due to its many benefits. In fact, more than 41% of customers expect live chat on the website they visit. If you’re not yet utilizing the...
by Abbey Claire Dela Cruz | Dec 14, 2022 | Chat, Chat Solutions
You worked hard to build your business. Now, it’s time to share it with the world. A chat app can maximize traffic, boost sales, and redefine customer interaction. Olark is one of the most popular chat tools. However, there are other options. Here is a breakdown of...
by Abbey Claire Dela Cruz | Dec 11, 2022 | Chat
A website chat app can take on quite a few forms. However, its intention is always to provide a free chatting mechanism that allows your website visitors to interact with your team. It’s built on a central instant messaging functionality, making it that much...
by Abbey Claire Dela Cruz | Dec 7, 2022 | Chat, Chat Solutions
To take your business to the next level, you need to first learn how to embrace technology and use the power of website chat apps, such as Pure Chat. By implementing a chat plugin, such as this one, into your everyday customer interactions, you will soon begin to see...
by Abbey Claire Dela Cruz | Dec 1, 2022 | Chat, Chat Solutions, ecommerce
The e-commerce industry has seen steady growth in recent years. According to a report by Forrester Research, global online sales are expected to exceed $1 trillion by 2021. This is mainly due to the rise of Shopify businesses. Shopify’s chat function is a great...
by Abbey Claire Dela Cruz | Nov 23, 2022 | Chat, customer service
Open communications between your company and your customers are vital aspects of running a fantastic website. If you want your customers to have a direct line of communication with support reps in your company, having a chat widget can help with this! Additionally, if...