by Abbey Claire Dela Cruz | Mar 22, 2023 | Chat, Chat Solutions, customer service
Customer service software for digital companies is always evolving. Installing a chat app to connect with customers in real-time is one of the most popular methods of the decade so far. Chat apps allow people to communicate with each other, no matter what part of the...
by Didi Inuk | Mar 6, 2023 | All, Chat Solutions, Website, WordPress
Small businesses often struggle to gain visibility online. However, there are some plugins that can help improve the functionality and user experience of their website. In this blog post, we’ll discuss the top must-have plugins for small business websites. Top...
by Didi Inuk | Jan 26, 2023 | All, Chat, Chat Solutions
Customer service has been a factor since trade has been around. That’s going all the way back to before the common era. Communication between a business and its consumers has evolved. Gone are the days when customers and merchants interacted face-to-face. The...
by Didi Inuk | Jan 19, 2023 | All, Chat, Chat Solutions, ecommerce, WordPress
If you still run an eCommerce business in 2023 on a WordPress website like most people, then you must do all you can to keep up with the latest technology and eCommerce trends in order to remain competitive, generate leads, boost conversions and grow in your industry....
by Didi Inuk | Jan 5, 2023 | All, Chat, Chat Solutions, customer service, ecommerce, sales
According to data, 53% of shoppers said they’ve stopped purchasing from an eCommerce store because of a bad experience or because a competitor has offered a better one. Everything all comes down to a need for more understanding of customer experience in eCommerce. ...
by Abbey Claire Dela Cruz | Dec 29, 2022 | Chat, Chat Solutions
WhatsApp is a hugely popular messaging platform, with over 2 billion users worldwide. In fact, a whopping 90% of smartphone users in Brazil have WhatsApp, while 72% in Indonesia, and 63% in India. That’s why there’s no doubt that even marketers and...
