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Top 5 Trengo Alternatives and Similar Chat Apps You Need to Know

Top 5 Trengo Alternatives and Similar Chat Apps You Need to Know

by Abbey Claire Dela Cruz | Mar 22, 2023 | Chat, Chat Solutions, customer service

Customer service software for digital companies is always evolving. Installing a chat app to connect with customers in real-time is one of the most popular methods of the decade so far. Chat apps allow people to communicate with each other, no matter what part of the...
10 Must-Have Plugins for Small Business Websites

10 Must-Have Plugins for Small Business Websites

by Didi Inuk | Mar 6, 2023 | All, Chat Solutions, Website, WordPress

Small businesses often struggle to gain visibility online. However, there are some plugins that can help improve the functionality and user experience of their website. In this blog post, we’ll discuss the top must-have plugins for small business websites. Top...
5 Drift Live Chat Alternatives to Boost Customer Service

5 Drift Live Chat Alternatives to Boost Customer Service

by Didi Inuk | Jan 26, 2023 | All, Chat, Chat Solutions

Customer service has been a factor since trade has been around. That’s going all the way back to before the common era. Communication between a business and its consumers has evolved. Gone are the days when customers and merchants interacted face-to-face.  The...
5 Top WordPress Plugins for Lead Generation in 2023

5 Top WordPress Plugins for Lead Generation in 2023

by Didi Inuk | Jan 19, 2023 | All, Chat, Chat Solutions, ecommerce, WordPress

If you still run an eCommerce business in 2023 on a WordPress website like most people, then you must do all you can to keep up with the latest technology and eCommerce trends in order to remain competitive, generate leads, boost conversions and grow in your industry....
15 Effective Ways to Improve Your Customer’s Online Shopping Experience

15 Effective Ways to Improve Your Customer’s Online Shopping Experience

by Didi Inuk | Jan 5, 2023 | All, Chat, Chat Solutions, customer service, ecommerce, sales

 According to data, 53% of shoppers said they’ve stopped purchasing from an eCommerce store because of a bad experience or because a competitor has offered a better one. Everything all comes down to a need for more understanding of customer experience in eCommerce. ...
How to Launch a WhatsApp Widget on Your Website

How to Launch a WhatsApp Widget on Your Website

by Abbey Claire Dela Cruz | Dec 29, 2022 | Chat, Chat Solutions

WhatsApp is a hugely popular messaging platform, with over 2 billion users worldwide. In fact, a whopping 90% of smartphone users in Brazil have WhatsApp, while 72% in Indonesia, and 63% in India. That’s why there’s no doubt that even marketers and...
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