-
Looking for chat solutions for your website is becoming harder every year. Many powerful products are coming out, and if you don’t know what to look for, you risk investing your money into a poor solution for your business. Crisp…
-
Since the pandemic, e-commerce sales have been on the rise. However, with global economic uncertainty, the need for brands to improve lead qualification and conversion rates is as important as it’s ever been. Welcoming consumers back with open arms, the…
-
The role played by live chat apps in boosting productivity and improving customer service for businesses cannot be underestimated. Technology has in many ways brought people closer together, and one way it does that is through using software systems such…
-
The competition is so high today that people expect no less than excellence from customer service. According to Hubspot, 93% of customers will likely purchase again from companies offering good customer service. Luckily, various modern technologies, like chatbots, artificial intelligence,…