by Abbey Claire Dela Cruz | Nov 23, 2022 | Chat, customer service
Open communications between your company and your customers are vital aspects of running a fantastic website. If you want your customers to have a direct line of communication with support reps in your company, having a chat widget can help with this! Additionally, if...
by Abbey Claire Dela Cruz | Oct 19, 2022 | Chat, customer service
Providing excellent customer service will usually generate an increase in clients and sales. So, to keep your business growing, the choices you make when establishing your support system for clients will be fundamental to your long-term success. Technological...
by Abbey Claire Dela Cruz | Oct 10, 2022 | Chat, customer service
What makes your company or brand stand out to customers is the customer experience (CX) they receive. According to Forbes, customer experience is the benchmark of today’s businesses. The question is, how can your brand up your customer experience strategy? A chatbot...
by Abbey Claire Dela Cruz | Sep 26, 2022 | Chat, customer service
Do you happen to be looking for advice on dealing with the occasional frustrated or angry customer in a live chat? You may be searching to know how to handle angry customers because customer support is a tough job. Sometimes, a customer will initiate a conversation...
by Abbey Claire Dela Cruz | Jul 29, 2022 | Chat, Chat Solutions, customer service
A chat plugin for a website can be a critical part of the strategy to make your webpage more responsive and engaging for your visitors. Typically, implementing one requires that you retain the services of an underlying platform. Whether it’s a WordPress chat...
by Abbey Claire Dela Cruz | Jul 11, 2022 | Chat, customer service, ecommerce
The world was already threading on digital grounds, and the pandemic fastened up the process even further. Most businesses want to connect with their consumers in many shapes or forms. As studies reveal, retail sales through digital channels, including...
