by Didi Inuk | Jan 5, 2023 | All, Chat, Chat Solutions, customer service, ecommerce, sales
According to data, 53% of shoppers said they’ve stopped purchasing from an eCommerce store because of a bad experience or because a competitor has offered a better one. Everything all comes down to a need for more understanding of customer experience in eCommerce. ...
by Abbey Claire Dela Cruz | May 13, 2022 | Chat, sales
Successful businesses are always looking for ways to optimize the demands of their customers. Most consumers are aligning with businesses that offer quicker and more convenient shopping experiences, especially for online retailers. According to Forbes, there has been...
by Abbey Claire Dela Cruz | May 7, 2022 | Chat, customer service, sales
Online review platforms for businesses and service providers are usually packed with comments from irate customers, bemoaning their bad experiences when reaching out for customer support. This has made customer representatives very unpopular, and many times, customers...
by Abbey Claire Dela Cruz | Apr 15, 2022 | Chat, customer service, sales
Excellent customer interaction is more like treating others how you’ll like to be treated. It is among the vital components of operating a successful business. A happy customer will always be loyal to your business and even go as far as recommending other customers to...
by karina | Jan 12, 2022 | Chat, customer service, ecommerce, sales, Shopify, Website, WordPress
The wait has come to an end. The Chaty app that you can use on any platform is finally coming to life and we’re super excited to share this milestone with you. After months of development, we are releasing Chaty as an app that can be used on any platform so...
