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According to data, 53% of shoppers said they’ve stopped purchasing from an eCommerce store because of a bad experience or because a competitor has offered a better one. Everything all comes down to a need for more understanding of customer…
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Successful businesses are always looking for ways to optimize the demands of their customers. Most consumers are aligning with businesses that offer quicker and more convenient shopping experiences, especially for online retailers. According to Forbes, there has been a paradigm shift…
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Online review platforms for businesses and service providers are usually packed with comments from irate customers, bemoaning their bad experiences when reaching out for customer support. This has made customer representatives very unpopular, and many times, customers would rather forgo…
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Excellent customer interaction is more like treating others how you’ll like to be treated. It is among the vital components of operating a successful business. A happy customer will always be loyal to your business and even go as far…
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The wait has come to an end. The Chaty app that you can use on any platform is finally coming to life and we’re super excited to share this milestone with you. After months of development, we are releasing Chaty…
