Add Instagram Direct Messenger Chat to Your Website
Streamline customer support and boost responsiveness by adding Instagram Direct Messenger to your website with Chaty today.
Prompt and Efficient Customer Support
Instagram Direct Messenger allows customers to reach out with inquiries or concerns and receive immediate assistance. When a customer browsing your website has a question about product availability or service details, they can simply click the Instagram Direct Messenger button, ask their question, and receive an instant response. This seamless interaction ensures that potential buyers remain engaged, reducing the chances of abandoned carts or missed sales opportunities.


Customizable Look for Brand Consistency
Maintaining a consistent brand image is important for any business, and Chaty helps achieve this by allowing full customization of the Instagram Direct Messenger button. You can adjust the button’s color, icon, and even upload a custom image to match your website’s design. These customization options create a visually appealing experience that reinforces your brand identity while maintaining a professional online presence.
Accessibility Across All Devices
Customers expect instant support no matter what device they are using. Chaty ensures that the Instagram Direct Messenger button works flawlessly on both desktop and mobile platforms, enabling customers to reach out wherever they are. A mobile user searching for urgent assistance can tap the chat button and start a conversation instantly, while desktop users can conveniently interact with your support team during their browsing experience. This cross-device compatibility ensures that your business is always within easy reach, enhancing overall customer satisfaction and trust.


Multiple Agent Support for Specialized Assistance
Customer inquiries can be complex, requiring specialized support from different departments. Chaty makes this possible by allowing you to assign multiple agents from various teams to handle Instagram Direct Messenger inquiries. Customers can choose the most appropriate representative based on their specific needs, ensuring inquiries are directed to the right team member from the start. When a customer selects an agent’s name, a separate chat window opens with that representative, enabling a focused and efficient conversation.

Increased Customer Engagement
Having an accessible and familiar messaging option reduces hesitation, especially for new visitors who might be uncertain about your offerings. Instead of searching through lengthy FAQ sections, they can instantly connect with your support team, ensuring a seamless and interactive browsing experience.

Higher Conversion Rates
Prompt responses can be the deciding factor in turning curious visitors into loyal customers. When potential buyers encounter questions or uncertainties while browsing your website, any delay in getting answers can cause them to abandon their purchase or explore competitors’ sites. By displaying an Instagram Direct Messenger button on your website, you enable real-time communication, allowing your team to respond instantly to customer inquiries.