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Display an Instagram Direct Messenger Button on Your Website with Chaty

Enable your website visitors to send direct messages and receive instant support by integrating an Instagram Direct Messenger button with Chaty

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Add Instagram Direct Messenger Chat to Your Website

Streamline customer support and boost responsiveness by adding Instagram Direct Messenger to your website with Chaty today.

Instagram Direct Messenger allows customers to reach out with inquiries or concerns and receive immediate assistance. When a customer browsing your website has a question about product availability or service details, they can simply click the Instagram Direct Messenger button, ask their question, and receive an instant response. This seamless interaction ensures that potential buyers remain engaged, reducing the chances of abandoned carts or missed sales opportunities.

Maintaining a consistent brand image is important for any business, and Chaty helps achieve this by allowing full customization of the Instagram Direct Messenger button. You can adjust the button’s color, icon, and even upload a custom image to match your website’s design. These customization options create a visually appealing experience that reinforces your brand identity while maintaining a professional online presence.

Customers expect instant support no matter what device they are using. Chaty ensures that the Instagram Direct Messenger button works flawlessly on both desktop and mobile platforms, enabling customers to reach out wherever they are. A mobile user searching for urgent assistance can tap the chat button and start a conversation instantly, while desktop users can conveniently interact with your support team during their browsing experience. This cross-device compatibility ensures that your business is always within easy reach, enhancing overall customer satisfaction and trust.

Customer inquiries can be complex, requiring specialized support from different departments. Chaty makes this possible by allowing you to assign multiple agents from various teams to handle Instagram Direct Messenger inquiries. Customers can choose the most appropriate representative based on their specific needs, ensuring inquiries are directed to the right team member from the start. When a customer selects an agent’s name, a separate chat window opens with that representative, enabling a focused and efficient conversation.

Having an accessible and familiar messaging option reduces hesitation, especially for new visitors who might be uncertain about your offerings. Instead of searching through lengthy FAQ sections, they can instantly connect with your support team, ensuring a seamless and interactive browsing experience.

Prompt responses can be the deciding factor in turning curious visitors into loyal customers. When potential buyers encounter questions or uncertainties while browsing your website, any delay in getting answers can cause them to abandon their purchase or explore competitors’ sites. By displaying an Instagram Direct Messenger button on your website, you enable real-time communication, allowing your team to respond instantly to customer inquiries.

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Use chaty in big cartelUse chaty in big commerceUse chaty in wixUse chaty in shopifyUse chaty in nuvemshop

Install Chaty on Any Platform

Connect Chaty to popular e-commerce platforms to
enhance customer engagement, satisfaction and
support for your business.

Use chaty in big cartelUse chaty in big commerceUse chaty in wixUse chaty in shopifyUse chaty in nuvemshop
Use chaty in big cartelUse chaty in big commerceUse chaty in wixUse chaty in shopifyUse chaty in nuvemshop
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Get Started Now and Have Your Solution up and Running in No Time!

Connect 20+ Chat and Social Platforms

Connect 20+ Chat and Social Platforms

Whether it is Facebook, WhatsApp, Telegram, Viber, or any social media or messaging platform – use Chaty to make yourself easily available to your customers to reach.

Amazing and Customizable UI

Amazing and Customizable UI

Chaty is fully customizable (you can change colors, button placement, custom icon, fonts, & more) to make sure that you can design it according to your branding and needs.

Customizable WhatsApp Preset Messages

Customizable WhatsApp Preset Messages

With Chaty, you can set preset messages and use {title} & {url} tags to know where customers are from so that you can create personalized support for your audience.

Tracking Metrics via Google Analytics

Tracking Metrics via Google Analytics

Track channel opens, clicks, traffic sources, page source, and more with Chaty’s Google Analytics and integration.

Country & Traffic Source Targeting

Country & Traffic Source Targeting

Tailor fit your widget depending on which country or source (like Google search) your visitors are coming from, allowing you to create customized triggers for them.

Improve the Quality of Support

Improve the Quality of Support

By being readily available in the channels your customers are present, you’ll be able to improve your quality of support and tend to their needs faster.

Triggers & Targeting

Triggers & Targeting

Chaty comes with a wide range of triggers & targeting features to fine-tune the behavior you expect from the plugin, allowing you to give the best support possible.

Supports Custom Channels

Supports Custom Channels

Want to add a custom channel that Chaty doesn’t directly support? You can add any custom channel with a click of a button. Now, you can be reachable on any platform!

Specific Date & Days Scheduling

Specific Date & Days Scheduling

Create specialized targeting by choosing what day and which time of the day you want to show your widget to your visitors.

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The list doesn’t end here. Check out Chaty’s additional features and streamline your messaging game today.

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Customize the Chaty widget to your needs in 2-minutes

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Trusted & Loved
by Hundreds of Thousands of Users

Chaty has already been tested by thousands of WordPress and Shopify users. It’s UI and easy customization options are well-received by different site owners.

300,000 +

websites are using Chaty around the world

1,000 +

5-star reviews from happy customers

5/5 Stars

Our average rating based on 1,000+ reviews

“It’s a simple solution to get leads”

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@lknezic
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Shopify app store (170+ votes)

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WordPress Plugins (900+ votes)

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Wix appMarket (310+ votes)

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After a small adjustment to get emails delivered, it works great. It’s a simple solution to get leads 😉 Thank you Chaty team!

I really like the plugin. You should do nothing to track analytics data. Fast support in an hour, even in minutes. Thanks…

I’ve never seen such prompt and helpful customer care from a plug-in and it’s rare to see pretty much anywhere these days. I’m thrilled Chaty is working exactly as advertised!

I manage about 30 local business websites. They want their clients to have quick and easy access to call or text them. This is easy to install, lightweight, and graphically pleasing. Plus, it works!

I’m a user of Chaty’s premium version and I absolutely love the experience. The support team is lovely and responsive too. Just the plugin I was looking for.