Offer Instagram As A Communication Channel On Your Website
Interact with customers, provide assistance and boost brand awareness through Instagram
Boost Engagement With Chaty
Use Chaty to effortlessly display your Instagram account on your website, creating a convenient communication channel for both visitors and customers. This not only enables you to provide assistance to your customers on a familiar channel but also promotes higher engagement rates by allowing visitors to like, comment on your posts, and follow your Instagram account.
Customize Your Instagram Widget
Furthermore, Chaty offers customization options that allow you to tailor the Instagram widget to match your website’s aesthetic perfectly. You can adjust the icon’s color, choose from a variety of unique icons, or even upload a custom image that reflects your brand identity. Adding hover text can provide extra context or a call to action, encouraging visitors to interact more with your communication channel.
Responsive Instagram Widget
The Instagram widget is fully responsive, ensuring it looks great and functions smoothly on any device, whether it’s a desktop or mobile phone. This guarantees that all visitors, regardless of how they access your website, have a consistent and high-quality experience.
Efficient Multi-Agent Support
Also, if your business has dedicated support teams or departments, Chaty allows you to feature multiple agents on your Instagram widget. This enables visitors to easily select the most appropriate contact for their needs, ensuring they connect with the right person quickly and efficiently. By clicking on an agent’s name, a separate chat window opens, streamlining communication and expediting issue resolution.
Improved Customer Experience
Offering Instagram as an additional communication channel where customers can reach out with questions or feedback can significantly enhance their experience with your business.
Increased Engagement
By displaying your Instagram account, you encourage website visitors to interact with your content, like posts, and follow your account, thereby boosting overall engagement.
