Offer SMS As A Communication Option On Your Website
Provide an SMS communication option for visitors who prefer texting over email or forms
Seamless SMS Communication
SMS is the world’s most widely used communication channel, familiar and comfortable for people of all ages and backgrounds. This makes it an ideal way for your customers to connect with your business.
Customizable SMS Buttons
By displaying an SMS button on your website with Chaty, you enable quick back-and-forth conversations, perfect for visitors with simple questions or those who need fast answers. Chaty lets you customize your SMS button to match your brand perfectly. You can change the color, and icon, or even add a custom image, and include hover-over text for extra information.
Consistent Experience Across Devices
Whether your visitors are on a desktop computer or their phone, Chaty ensures a seamless experience. The SMS button works flawlessly on all devices, making it easy for everyone to reach you.
Efficient Multi-Agent SMS Support
With Chaty, you can showcase multiple agents on your SMS button. Display the name and phone number for each agent, allowing customers to choose the right person to contact.
By offering an SMS option on your website with Chaty, you’re providing your customers with what they want: a fast and easy way to connect with your business on their mobile devices. This translates to a more convenient and efficient experience for everyone.
Increased Conversion
Offering an SMS option that aligns with visitor preferences enhances the likelihood of turning website visitors into customers or leads. This tailored approach acknowledges the convenience and immediacy that many visitors seek when interacting with businesses.
Improved Customer Satisfaction
Providing a preferred communication method can significantly improve overall customer satisfaction by offering a convenient and efficient way for customers to connect with your business. By accommodating their preferred way of communication you demonstrate responsiveness and a commitment to meeting their needs.
