Offer Viber as a Communication Channel on Your Website
Build better relationships with your customers by directly addressing their needs on Viber
Effortless Communication with Visitors
Chaty makes it incredibly easy for website visitors to connect with you directly on Viber, a familiar platform they likely already use on their phones. This removes friction from the communication process, encouraging them to reach out with questions or concerns.
Boost Sales and Customer Satisfaction
By offering real-time chat support through Viber, you can address inquiries promptly and efficiently, helping close deals faster and preventing potential sales from slipping away due to unanswered questions. Viber allows for a more personal touch compared to static website forms, enabling back-and-forth conversations, building rapport with potential customers, and directly addressing their specific needs. This personalized approach can significantly increase customer satisfaction and buying confidence.
Customizable Viber Chat Buttons
Chaty also offers customization options for your chat button. You can change the color, and icon, add a custom image, and even include text that appears when someone hovers over the Viber icon, creating a visually appealing experience that aligns seamlessly with your brand. Ensuring accessibility for everyone, Chaty guarantees a smooth experience on both desktop and mobile devices.
Streamline Support with Multiple Chat Agents
With Chaty, you can also display multiple agents to handle customer inquiries on Viber. This allows you to add agents from different departments to your widget, empowering customers to choose the right person to contact. Clicking on an agent’s name will open a separate chat with that specific agent, making it convenient for customers to reach the appropriate contact.
Increased Engagement and Conversions
A readily available Viber chat button acts as a constant invitation for visitors to connect. This can lead to higher website engagement, as visitors feel more comfortable reaching out for clarification or additional information. Increased engagement often translates to higher conversion rates, turning website visitors into paying customers.
Build Stronger Customer Relationships
By offering a communication channel like Viber, you foster stronger relationships with your customers. This sense of connection can lead to increased customer loyalty and repeat business in the long run.
