In this guide we’ll show you how to connect your Telegram account to your Chaty widget.
Step 1: Start by opening your Chaty dashboard and click on Widgets. Click on edit next to the widget you wish to edit.
Step 2: From the first step – “Choose your channels”, click to add Telegram. It will appear below.
Step 3: Fill in the link to your Telegram account page following the example link in the placeholder – you need to add your Telegram username, without @. You can find your Telegram username (not name!) by going to your profile.
Step 4: Next, select whether to show this channel on desktop or mobile, or both.
Step 5: Once ready, click on the “Settings” button to reveal additional settings for the channel. From there you can add on hover text (the text that will show when somebody places their mouse on the channel), icon background colour or add a custom icon. If you upload a custom icon, please make sure you upload an image file of the following types: .png, .jpeg, .jpg, .gif or .svg and that it’s no bigger than 100 KB.
That’s it! Once a website visitor clicks on the Telegram channel, they will be redirected to chat with you on Telegram directly.
In the end, depending on your settings and customisations, it may look something like this: