In this guide we’ll show you how to install the Chaty app on a BigCartel website.
Are you new to Chaty? You can read below in order to learn more about how Chaty works and how it can be beneficial for you.
Chaty offers your website visitors an easy click-to-chat connection to the different platforms that you’re available on, all within a single widget. Having a single widget with multiple channels can be helpful in improving your customer service and increasing your possibilities for conversions and sales.
You can use the Chaty app with more than 20 common channels such as phone, email, WhatsApp, Facebook Messenger, Instagram, Telegram, Twitter, TikTok, Slack, Skype, Vkontakt, Viber, SMS, LinkedIn, Google Maps, Line, WeChat, Snapchat, Waze, Poptin, a contact form or you can even add custom channels.
Step 1: Go to this page and click on Get Started.
Step 2: Click Connect.
Step 3: If you don’t have a Chaty account yet, an account will automatically be created for you.
Step 4: You can now create your first Chaty widget by clicking Create Widget. Please check our guide on how to use Chaty here.
In the end, based on your settings, the widget may look like this – a user-friendly widget featuring your customer’s favourite and most used channels like Instagram, Messenger, WhatsApp, SMS:
If you need any assistance with configuring this, please don’t hesitate to reach out to our support team!
