In this guide we’ll show you how to install Chaty on a Shopify webstore.
Getting started with Chaty? Read more to find out how Chaty works and how it can be beneficial for your business.
Chaty offers your website visitors an easy click-to-chat connection to all platforms that you’re available on, all within a single widget. Having a single widget with different channels is helpful in improving your customer service and increasing your possibilities for conversions and sales.
You can use the Chaty app with more than 20 common channels such as phone, email, WhatsApp, Facebook Messenger, Instagram, Telegram, Twitter, TikTok, Slack, Skype, Vkontakt, Viber, SMS, LinkedIn, Google Maps, Line, WeChat, Snapchat, Waze, Poptin, a contact form or you can even add custom channels.
Step 1: So let’s dive in. First you will need to install the Chaty app from the Shopify app store completely for free.
If you need any guidance on this, please follow these instructions on how to add an app on your Shopify site.
Step 2: Next, go to the Shopify app market and search for Chaty.
Step 3: Now that the Chaty app is installed, go to your Shopify dashboard and navigate to Apps > Apps and sales channel settings:
Step 4: You will see the Chaty app installed there. To open the app settings and start configuring your first Chaty widget, click on the Chaty app and then click on the “Open app” button:
Step 5: You will then be redirected to the Chaty app dashboard. You don’t need to create an account as the app will create one automatically for you once you open it.
Step 6: You can now proceed with setting up your first Chaty widget by following each of the steps:
That’s it – no need to install any code whatsoever. The Chaty widget you create will now appear on your Shopify webstore automatically, immediately!
In the end, based on your settings and customisations, it may look something like this:
You can also check our entire Chaty knowledge base to make the most out of the product.
If you any assistance with configuring this, please don’t hesitate to reach out to our support team!