In this guide we’ll show you how to install the Chaty app on a Webflow website.
Chaty is an app that offers your website visitors an easy click-to-chat connection to the different platforms that you’re available on, within a single widget. Having a single widget with various channels can be helpful in improving your availability and customer service, and increasing your chances for conversions and sales.
You can use the Chaty app with more than 20 common channels such as phone, email, WhatsApp, Facebook Messenger, Instagram, Telegram, Twitter, TikTok, Slack, Skype, Vkontakt, Viber, SMS, LinkedIn, Google Maps, Line, WeChat, Snapchat, Waze, Poptin, a contact form or you can even add custom channels.
Step 1: So let’s get right into it. First you will need to install the Chaty app from the Webflow app store.
If you need any assistance with this, you can follow these instructions on how to add an app on your Webflow website.
Click on the app and then hit the “Add to site” button:
Step 2: Next, select the website(s) you want to install Chaty on, and click on “Authorize app“.
Step 3: Once you install the Chaty app, a Chaty account will be automatically created for you. You can now proceed with setting up your first Chaty widget by following each of the steps. If you need any further help, you can also check our help documentation.
Step 4: Once you’re done with setting up your Chaty widget, copy the installation code snippet from the top.
Step 5: Then, go to your Webflow dashboard, click on the “…” for the relevant website you want to install Chaty on, and select Settings.
Step 6: To add custom code to the head tag, click on “Custom Code” and add the code under the “Head Code“.
Don’t forget to click “Save changes“. And that’s it!
Please note that adding custom code is a feature that is available only for paid Webflow accounts!
In the end, based on your settings, the widget may look like this – a user-friendly widget featuring your customer’s favourite and most used channels like Instagram, Messenger, WhatsApp, SMS: