Are you still providing customer support via phone or email? Then, it’s time to level up and implement live chat on your website. Why? Live chat software offers high operational efficiency, empowering agents to handle multiple conversations at the same time, thus reducing customer support costs. In fact, 52% of customers will stick to a…
Getting new leads and turning them into sales has always been one of the main struggles of businesses worldwide. Therefore, business people have developed many different marketing strategies to get to new people and increase the chance of them paying for their products or services. Nowadays, companies and businesses need to adapt to the new…
