Live chat makes it easy for your customers to get assistance instantly when having problems or questions. It’s much better than sending an email where they may not know when to expect a response. Various live chat tools are available today, including Proprofs Chat, to improve customer experience. However, you can use alternatives to get…
The e-commerce industry has seen steady growth in recent years. According to a report by Forrester Research, global online sales are expected to exceed $1 trillion by 2021. This is mainly due to the rise of Shopify businesses. Shopify’s chat function is a great option if you’re looking for a way to connect with your…
How does Chaty fare in comparison to Tidio? The Tidio platform prides itself on being one of the best customer relationship-building tools on the market. It achieves this by helping businesses deliver value through customer service by combining chatbot tools and live chat for websites. Integrations are present with Capterra, Shopify, WordPress, MailChimp, Wix, G2.com…









