In this guide we’ll show you how to install Chaty on a PrestaShop website.
Chaty offers your website visitors an easy click-to-chat connection to various platforms that you’re available on within a single widget. Having a single widget with different channels is helpful in improving your customer service and increasing your possibilities for conversions and sales.
You can use the Chaty app with more than 20 common channels such as phone, email, WhatsApp, Facebook Messenger, Instagram, Telegram, Twitter, TikTok, Slack, Skype, Vkontakt, Viber, SMS, LinkedIn, Google Maps, Line, WeChat, Snapchat, Waze, Poptin, a contact form or you can even add custom channels. Let’s get started!
Step 1: First, visit https://chaty.app and sign up for an account for free. If you already have one, log in instead and start creating your first widget.
Step 2: Open the Chaty dashboard and click on the “Installation code” at the top right corner of the screen.
Step 3: A popup window with more detailed instructions and your installation code will appear.
Step 4: Copy the installation code
Now, let’s install the code on your Prestashop store
Step 1: Download the free module from here.
Step 2: Log in to your PrestaShop Dashboard and navigate to the Module Manager to install the module.
Step 3: Upload the module.
Step 4: Click Configure.
Step 5: Click the add symbol to add the JavaScript.
Step 6: Enter any Script name, enable the External option, select displayHeader as the Hooking point and enter your Chaty installation code. Then scroll down and click Save.
In the end, based on your settings and customisations, it may look something like this.
Don’t forget to check our entire Chaty knowledge base to make the most out of the product.
If you any assistance with configuring this, please don’t hesitate to reach out to our support team!
