Social media customer service is the art of tending to the needs and concerns of customers through social media platforms. It is simply offering customer service on social media. Thanks to the many evolving technologies and social media apps that connect millions of people around the world, this concept has become more popular than ever. …
Great news! Chaty is now available for PrestaShop. You can now install Chaty straight from the PrestaShop marketplace and configure the Chaty widget dashboard from your PrestaShop dashboard. You no longer need to insert the installation code manually. If you’re not yet familiar with Chaty, you can use this app to display a call widget, Whatsapp…
Since the pandemic, e-commerce sales have been on the rise. However, with global economic uncertainty, the need for brands to improve lead qualification and conversion rates is as important as it’s ever been. Welcoming consumers back with open arms, the need for convenience is ever-present. As we move with the times, chatbots, live chat, and…
