To take your business to the next level, you need to first learn how to embrace technology and use the power of website chat apps, such as Pure Chat. By implementing a chat plugin, such as this one, into your…
For many online businesses, communication is the glue that cements their relationship with potential and current customers. Investing in the right tools for communication is as much an important aspect of their online business as restocking inventory, producing quality products,…
When running a small business, every interaction matters. And nothing shines brighter than exceptional customer support when trying to impress customers and build their loyalty. The secret weapon drives positive word-of-mouth and transforms fleeting customers into lifelong fans. But let’s…
Small businesses may need all the help that they can get, particularly when it comes to customer service and support. The company may not have enough cash on hand to hire more people, and that means one or two employees…
In the era of connectivity, social networks have become a key part of our daily lives, including companies’ marketing strategies, allowing us to follow the things that interest us and easily engage with others. However, behind this seamless experience lies…
With 46% of people saying they like live chat more than any other communication channels- and roughly the same amount saying they expect it from modern companies- can you really afford not to have it? The popularity of live chat…