by Didi Inuk | May 29, 2023 | All, customer service, ecommerce
Customer satisfaction is the lifeblood of any successful business, and in today’s competitive marketplace, it’s more important than ever to stay on top of your game. That’s why we’ve put together a list of 12 customer satisfaction metrics you...
by Didi Inuk | May 24, 2023 | All, ecommerce
The growing popularity of social media platforms as great places to do business means that forward-thinking companies have access to unlimited pools of potential customers to do business with. However, it also means the level of competition to get a foothold on...
by Didi Inuk | May 18, 2023 | All, Chat, ecommerce
When starting, most e-commerce websites opt to go for advertising as a way of getting traffic to their shops. Majority of them neglect using SEO as a way of closing sales as they feel it takes time and may not get the profit they want. Proper SEO increases your...
by Didi Inuk | May 15, 2023 | All, Chat
The e-commerce industry has experienced a lot of changes in recent years, one of which is that people are more interested in what a brand is about than the products they offer. Building a strong community in today’s world requires much more than wishful thinking and...
by Didi Inuk | May 1, 2023 | All, customer service, ecommerce
Have you ever gotten a fantastic idea for a business but been too confused about how to turn your idea into a reality? That’s the common fate of most new business owners especially if you’re thinking about starting your own ecommerce store. While there are a variety...
by Didi Inuk | Apr 13, 2023 | All, ecommerce
Chatbots have become a powerful tool for enhancing customer experience and boosting conversion rates as businesses work to remain ahead of their competitors and meet the requirements of their consumers. Chatbots replicate human communication using artificial...
