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  • Creative Ways to Use WhatsApp Chat on Your WordPress Website

    Creative Ways to Use WhatsApp Chat on Your WordPress Website

    By

    Didi Inuk
    May 19, 2025
    Chat, Chat Solutions

    According to BankMyCell, there were 2.7 billion WhatsApp users worldwide in 2023, a staggering 15% increase since 2022. With most smartphone owners having WhatsApp, it has become the most popular mobile messenger app in the world.  As of 2023, on…

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  • Chaty Pro Plugin For WordPress: Features, Benefits and More

    Chaty Pro Plugin For WordPress: Features, Benefits and More

    By

    Didi Inuk
    February 10, 2025
    All, Chat

    Consumers today expect quick, efficient, and personalized assistance when interacting with businesses and browsing through their websites. Chat plugins play a pivotal role in meeting these evolving customer service needs. How? They create room for instant communication and smooth user…

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  • 10 Popular WordPress Chat Plugins for Improved Customer Interactions

    10 Popular WordPress Chat Plugins for Improved Customer Interactions

    By

    Didi Inuk
    January 13, 2025
    All, Chat

    With 46% of people saying they like live chat more than any other communication channels- and roughly the same amount saying they expect it from modern companies- can you really afford not to have it? The popularity of live chat…

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  • Tawk.to Vs. Zoho Chat: Which One Is Right for You? 

    Tawk.to Vs. Zoho Chat: Which One Is Right for You? 

    By

    Didi Inuk
    May 31, 2024
    Chat Solutions

    Live chat has become a game-changer for businesses. It’s a powerful tool that connects you with your customers in real time, boosting engagement and satisfaction.  Regardless of your profession, picking the right live chat solution can make a huge difference….

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  • Jivochat Vs. Chaport: Which One Is Suitable for You?

    Jivochat Vs. Chaport: Which One Is Suitable for You?

    By

    Didi Inuk
    May 27, 2024
    Chat Solutions

    In today’s fast-paced digital world, having an efficient live chat system on your website is crucial. Live chat platforms boost customer service and build trust and satisfaction.  However, with so many options out there, how do you choose the right one? Today, we’re diving into two…

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  • 15 Effective Ways to Improve Your Customer’s Online Shopping Experience

    15 Effective Ways to Improve Your Customer’s Online Shopping Experience

    By

    Didi Inuk
    May 22, 2024
    All, Chat

     According to data, 53% of shoppers said they’ve stopped purchasing from an eCommerce store because of a bad experience or because a competitor has offered a better one. Everything all comes down to a need for more understanding of customer…

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  • LiveAgent vs. Zendesk Chat: Choosing the Right Live Chat Software for You

    LiveAgent vs. Zendesk Chat: Choosing the Right Live Chat Software for You

    By

    Didi Inuk
    May 21, 2024
    Chat Solutions

    Today’s customers expect to get quick and convenient support when they have a question or are experiencing an issue. That’s why companies that provide real-time assistance, resolve complaints on time, and always answer people’s questions are more likely to succeed…

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  • Gorgias vs. Smartsupp: Which One Works Better?

    Gorgias vs. Smartsupp: Which One Works Better?

    By

    Didi Inuk
    May 16, 2024
    Chat

    Live chat solutions are crucial for customer service because these apps help companies assist people when they need it. Potential clients can enjoy real-time conversations with brand representatives anytime, ensuring that they get practical information quickly and efficiently. Likewise, you…

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  • LiveChat vs. JivoChat: A Side-by-Side Comparison

    LiveChat vs. JivoChat: A Side-by-Side Comparison

    By

    Didi Inuk
    May 13, 2024
    Chat Solutions

    Understanding your visitors is crucial to providing the best customer service possible. Live chat software can help you improve satisfaction because you’re reaching out to people when they need you most. Though phone and email support are also great ways…

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  • LiveChat vs. 3CX: Choosing the Right Live Chat Tool

    LiveChat vs. 3CX: Choosing the Right Live Chat Tool

    By

    Didi Inuk
    May 9, 2024
    All, Chat Solutions

    Live chat systems are valuable resources for various types of companies dealing with sales and customer service. These tools help representatives interact with potential clients, which can boost conversion rates and lead generation. Overall, live chat apps help companies build…

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