by Didi Inuk | Jan 26, 2023 | All, Chat, Chat Solutions
Customer service has been a factor since trade has been around. That’s going all the way back to before the common era. Communication between a business and its consumers has evolved. Gone are the days when customers and merchants interacted face-to-face. The...
by Didi Inuk | Jan 19, 2023 | All, Chat, Chat Solutions, ecommerce, WordPress
If you still run an eCommerce business in 2023 on a WordPress website like most people, then you must do all you can to keep up with the latest technology and eCommerce trends in order to remain competitive, generate leads, boost conversions and grow in your industry....
by Didi Inuk | Jan 5, 2023 | All, Chat, Chat Solutions, customer service, ecommerce, sales
According to data, 53% of shoppers said they’ve stopped purchasing from an eCommerce store because of a bad experience or because a competitor has offered a better one. Everything all comes down to a need for more understanding of customer experience in eCommerce. ...
by Didi Inuk | Jan 2, 2023 | All, Chat, customer service, ecommerce, Website
Do you often find yourself out of engaging ideas to keep your customers busy on your website? We understand how stressful it can be to have great content, an amazing product, or a useful service, and yet no one interacts with it. If you’re in a bind like most...
