Consumers today expect quick, efficient, and personalized assistance when interacting with businesses and browsing through their websites. Chat plugins play a pivotal role in meeting these evolving customer service needs.
How? They create room for instant communication and smooth user experiences.
Chaty, our flexible chat app, fills this need by providing businesses with a direct way to reach their website visitors and customers using any of its available plans. With Chaty, you can combine popular social and communication channels like WhatsApp, Facebook Messenger, and more into a single widget that opens up communication on your website. This lets businesses like yours talk to their customers directly.
Get to Know Chaty
Chaty is a top-of-the-line chat app that serves as a valuable feature for websites, allowing real-time communication and interaction between site visitors and the website owner or support team.
This communication happens over 20+ social channels like WhatsApp, Facebook Messenger, TikTok, Viber, Line, Slack, LinkedIn and X(Twitter). It doesn’t just stop there, Chaty also lets you add a call button or SMS text option on your website via the chat widget.
Visitors can receive immediate assistance, guidance, or support regarding products, services, or any inquiries they may have without having to wait on the phone or send an email to your support team.
Chaty for WordPress offers a free plan with fundamental features that can get you started on your communication and conversion goals, but for more advanced features, you should consider a Chaty pro plan.
Chaty’s paid plans are divided into three, each plan appealing to businesses of different sizes with peculiar needs.
The plans include:
- Basic – $49
- Plus – $109
- Agency – $179
Key Features of Chaty Pro Plans
- Unlimited channels
- Widget & channel customization options
- Contact forms
- Send leads to email
- Attention effects
- Page Targeting
- Dynamic chat pop-up
- Traffic Source Targeting
- Country Targeting
- Days & hours
- Multiple Agents
- Preset messages for WhatsApp
- Analytics
- Custom CSS
Let’s talk about the features in detail and show you what they can achieve:
Multiple Widgets: Chaty offers multiple widgets which allow for versatility in deploying chat functionality across various pages or sections of your website. You can cater to different user needs, and create personalized and targeted communication for visitors on your website.
Unlimited Channels: Chaty provides multiple channels (such as WhatsApp, Facebook Messenger, Viber, and Line) to facilitate customer interaction through preferred platforms, enhancing accessibility and meeting users where they are most comfortable.
Widget & Channel Customization: Customization is crucial for maintaining brand consistency and adapting the chat interface to fit your website’s design. Chaty enables you to tailor the chat appearance, style and behaviour to suit your needs.
Contact Forms: Chaty offers contact forms within the chat plugin allowing users to reach out beyond immediate chat hours or for more structured inquiries, enhancing the overall communication experience.
Sending Leads to Email: Automatically forwarding leads to email ensures follow-up and further processing of customer inquiries, making it easier for the team to manage and respond efficiently.
Attention Effects: Attention-grabbing effects (like notifications or visual cues) can prompt users to engage with your chat widget, ensuring that they notice the chat widget on your website.
Page Targeting: Targeting specific pages or sections with the chat widget ensures relevant support or information is available where it’s most needed, offering a more personalized user experience.
Traffic Source Targeting: Tailoring chat behaviour based on the source of traffic (e.g., direct, organic, referral) enables a more contextual and personalized approach to customer interaction.
Country Targeting: Adjusting the chat display or behaviour based on the user’s country can aid in language preferences, regional offerings, or specific service details relevant to that location.
Days & Hours: The ability to set specific days and hours for chat availability prevents users from expecting immediate responses outside of business hours and manages their expectations effectively.
Multiple Agents: Allowing multiple agents to engage in live chats simultaneously ensures quicker response times and efficient handling of multiple customer inquiries.
Analytics: With Chaty, you can track chat interactions across different channels to see which ones your visitors and customers interact with the most. This helps to tailor resources to the most popular channels and optimize for exceptional customer service.
Custom CSS: For advanced users, Chaty Pro offers the ability to apply custom CSS which enables complete control over the widget’s appearance, ensuring seamless integration with your website’s design and branding.
What Benefits Do the Pro Plans Provide?
Improved Customer Interactions
One of the primary benefits of Chaty’s Pro Plan is the real-time interaction capabilities that allow businesses to engage with their audience instantly, address queries, offer support, and guide potential customers through their journey.
Increased Response Rates
Customers appreciate prompt replies, and the multiple communication channels on Chaty ensure that queries or concerns are addressed quickly, and dealt with on platforms that the customer is most familiar with.
Personalization
Chaty’s Pro Plans offers advanced customization options, allowing businesses to tailor their chat widgets to match their brand identity. Personalization is key in creating a unique and consistent customer experience across various chat platforms, enhancing the brand’s image and fostering a more personal connection with customers.
Better User Experience
The simple and user-friendly interface of Chaty contributes to an overall enhanced user experience. Customers can easily reach out through their preferred messaging platform, making communication seamless and convenient.
Increased Conversion Rates
Through effective communication and personalized targeting, businesses can generate leads, nurture prospects, and ultimately convert them into customers. This directly impacts sales and revenue.
Competitive Advantage
Having an interactive and responsive chat widget provides a competitive edge. Businesses that employ Chaty’s Pro Plan stand out by offering immediate support and personalized interactions, outperforming competitors who might not have such robust communication channels in place.
Building Trust and Credibility
An accessible and responsive chat feature helps in building trust and credibility with the audience. Quick responses and personalized assistance create a positive impression, establishing the brand as a reliable and customer-oriented one.
How to Get Started with a Chaty Pro Plan on WordPress
Getting started with any of Chaty’s Pro Plans is a straightforward process that can significantly enhance your website’s communication capabilities.
To upgrade your plan, simply visit premio.io/downloads/chaty/ and select the plan that you’d like to upgrade to. Follow the prompts to complete the process.
If you’re inside the Chaty plugin dashboard on your WordPress website, you can also click on the “upgrade now” button to kick off this process.
Note that Chaty is also available for use on other websites or on platforms like Shopify, Wix, etc.
Don’t Risk Your Website’s Security By Using A Nulled Chaty Pro App
No matter how enticing a cracked or nulled Chaty Pro app might seem, it is not worth the risks associated with it. Here are some of the dangers of using nulled Chaty Pro version:
Security risks: Nulled versions may contain malware, viruses, backdoors, and other security threats that could compromise your website or server.
Performance issues: Nulled versions may not work properly or may have bugs that could affect the functionality or performance of your website.
Lack of support: Nulled versions do not come with any support from the original developer. You will not be able to access updates, fixes, or documentation.
Legal risks: Using a nulled version of Chaty Pro is illegal and could result in legal action from the copyright holder.
Nulled versions of Chaty Pro may even contain ransomware. Ransomware is a type of malware that encrypts your files or locks you out of your system and demands a ransom payment for access restoration. Ransomware attacks can be very costly and disruptive, and there is no guarantee that paying the ransom will get your files back.
More so, ransomware attackers prefer Bitcoin because it is anonymous and easy to use. This makes it difficult for law enforcement to track cyber criminals, which increases the risk to your business and its online security.
It is not worth the risk to use a nulled version of Chaty Pro. For the sake of your website’s security, performance, and legal compliance, it is best to purchase a legitimate license from the official developer.
To offset the possibility of any dangers, you can get started with a free plan and enjoy the amazing features that Chaty has to offer.
