by Abbey Claire Dela Cruz | May 18, 2022 | Chat, Chaty Alternatives, customer service
Live chat apps allow you to reach out to your customers when they have problems they can’t solve or questions. This is so much better than sending an email, which is a case where you don’t know when you’ll get a response. The fast and immediate response featured on...
by Abbey Claire Dela Cruz | May 7, 2022 | Chat, customer service, sales
Online review platforms for businesses and service providers are usually packed with comments from irate customers, bemoaning their bad experiences when reaching out for customer support. This has made customer representatives very unpopular, and many times, customers...
by Abbey Claire Dela Cruz | Apr 25, 2022 | Chat, Chaty Alternatives, customer service
Having a live chat app for your business can go a mile in ensuring the sustainability of your business operations and customer service. If you are one of those businesses that have realized how having a live chat solution can enhance your brand, you’ve landed on the...
by Abbey Claire Dela Cruz | Apr 15, 2022 | Chat, customer service, sales
Excellent customer interaction is more like treating others how you’ll like to be treated. It is among the vital components of operating a successful business. A happy customer will always be loyal to your business and even go as far as recommending other customers to...
by Abbey Claire Dela Cruz | Apr 6, 2022 | Chat, customer service, Website
Customer satisfaction surveys are a great way to get feedback and compliments. You can use clients’ information to better your business or improve your customer service department. Using a WordPress chat plugin, you can conduct surveys and determine what your...
by Abbey Claire Dela Cruz | Mar 29, 2022 | Chat, Chaty Alternatives, customer service
Customer service software for digital companies is always evolving. Installing a chat app to connect with customers in real-time is one of the most popular methods of the decade so far. Trengo is certainly one of the best-known names, but it is far from the only...
