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WordPress plugins for websites can serve multiple different purposes. They can make a site much more appealing and easier to navigate for the reader. In other instances, these plugins are meant to connect the visitor with the site owner. Adding…
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A happy customer is not only more likely to make repeat purchases, but they can also become brand advocates, spreading positive word-of-mouth that can significantly impact your company’s reputation. However, navigating the realm of customer service can be tricky, as…
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The rising popularity and dependency on social media platforms have had a profound impact on e-commerce. As the number of people using social media increases worldwide, with the average user accessing 6.6 social media platforms on a monthly basis, it…
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Building a successful customer service team is crucial for delivering outstanding customer experiences and shaping how customers perceive your organization. Your customer service team is the foundation of your customer service function, and managing it requires careful consideration and planning….