Global internet access…technology…social commerce…artificial intelligence – these are all concepts that rule the world of ecommerce today.
It’s been predicted that the e-commerce market is expected to total over $8.1 trillion by 2026, making the need for communication even more pertinent.
We understand that in this era of instant gratification, website visitors expect real-time interactions, and that’s where Chaty steps in. Today, we’re excited to give you an inside look into our Pro features and the range of plans available to take your website communication to the next level.
Why Is It Important To Ramp Up Your Website Communication?
Effective website communication is the cornerstone of building strong customer relationships and driving business growth. Your website isn’t just a static digital brochure; it’s your 24/7 storefront where potential customers seek information, assistance, and engagement.
The ability to connect with visitors instantly can make all the difference in increasing business sales. Chaty’s Pro features are designed with this in mind, offering you a toolkit that transforms your website into a dynamic hub of communication.
Benefits of Using a Chat App for Website Communication
Effective website communication is crucial for businesses in the digital age. It’s the bridge that connects you with your website visitors, potential customers, and clients. A chat app like Chaty can be a game-changer in improving website communication. Here’s how:
Real-Time Engagement
One of the key benefits of using a chat app is the ability to engage with your website visitors in real-time. Instead of waiting for visitors to send an email or fill out a contact form, you can proactively initiate conversations. This instant interaction creates a more dynamic and responsive user experience.
Personalized Support
Chat apps allow you to provide personalized support. For instance, if a visitor has been browsing your product page, you can proactively offer assistance related to that product. Personalization builds rapport and increases the likelihood of conversion.
Multi-Channel Access
Chat apps like Chaty, offer integration with various communication channels like Facebook Messenger, WhatsApp, and more. This means visitors can connect with you using their preferred platform, making it convenient for them and expanding your reach.
24/7 Availability
With a live chat app, you can provide round-the-clock support. Whether it’s answering questions, assisting with technical issues, or guiding customers through a purchase, your chatbot or support agents are available round the clock, catering to visitors in different time zones and schedules.
Data-Driven Insights
Chat apps often come with analytics tools that provide valuable insights into visitor behavior and chat interactions. You can track metrics like chat volume, response times, and frequently asked questions. These insights enable you to refine your communication strategy and address pain points effectively.
Conversion Optimization
Chat apps can be used strategically to guide visitors toward conversion goals. Whether it’s completing a purchase, signing up for a newsletter, or scheduling a demo, you can use chat to gently nudge visitors in the right direction.
Feedback and Improvement
Chat apps allow you to gather feedback from visitors in real-time. This feedback can be invaluable for identifying pain points in your website’s user experience and making improvements.
Why Upgrade to Chaty Pro?
Enhanced Options For Customer Engagement
Are you looking to take your website’s customer engagement to the next level? Chaty Pro is here to help.
With real-time communication capabilities that connect 20+ social and communication channels to your website, your website visitors can engage with your business instantly – on the platforms that they already use.
Whether they have a question, need assistance, or simply want to connect, Chaty ensures that you’re just a message away.
Whether it’s Facebook Messenger, WhatsApp, or Instagram, Chaty makes it easy for you to meet your customers where they are.
Plus, with an improved user experience, your website visitors will find it easier and more enjoyable to connect with your business, ultimately leading to higher satisfaction and conversions.
Comprehensive Analytics
We understand that data is the lifeblood of your business, and that’s why we’ve equipped our Pro plans with powerful analytics tools.
You can track and measure the effectiveness of your chat interactions, gaining valuable insights into customer behavior by simply connecting your widget with Google Analytics on your Chaty pro plan.
Analyze which channels are performing best, understand popular user queries, and identify areas for improvement. You can see which social media channels are driving the most traffic, which conversations are converting into leads or sales, and much more. Armed with this knowledge, you can fine-tune your communication strategy, optimize your widget’s placement, and ultimately boost your website’s performance.
Multilingual Support
Multilingual support isn’t just about language translation; it’s about creating a personalized experience for each visitor.
With a Chaty Pro plan, you can bridge the language gap and engage with website visitors from around the world effectively using the agents feature.
This means that when a visitor types a message in any of the preferred languages you display, your support team who is fluent in the same language can respond and provide a personalized interaction that is likely to enhance user satisfaction and engagement.
Check out: How to Use Chaty with Different Agents
Chaty’s Available Pro Plans
At Chaty, we understand that every business is unique, which is why we offer a range of Pro plans tailored to meet your specific needs. Let’s dive into the available options.
Basic Plan Features Included:
Our Basic plan includes essential features in the free plan such as unlimited widgets, channels, contact forms, widget & channel customization options, triggers, widget effects and custom channels that promote real-time communication with website visitors, multi-channel support through social media integration, and improved user experience.
You’ll also have access to analytics tools to help you track and measure your interactions; country & traffic source targeting, agents feature, dynamic chat popup and up to 10,000 visitors/month on your widget.
Pricing:
For just $15 per month, the basic plan is a cost-effective way to elevate your website’s engagement and customer support.
Pro Plan Features Included
Stepping up to the Pro plan, you’ll enjoy all the benefits of the basic plan, including advanced features like analytics for data-driven decision-making, customization options for tailored widget design, and date/time scheduling for widgets.
More importantly, you’ll get access to show your widget to up to 50,000 visitors/month.
Pricing Details
The Pro plan is available at $39 per month, making it an ideal choice for businesses with large traffic looking to take their online customer engagement to the next level.
Check out: How to Create Multiple Widgets for Different Languages
Growth Plan Features Included
With our growth plans, you get everything in the pro plans, along with options for increasing your monthly visitor limit from 150,000 to 2 million. This is ideal for very large companies with multiple offerings and consistently huge traffic.
Pricing Details
The Pro Premium Plan is competitively priced starting at $79 per month, making it a smart investment for businesses that value top-notch customer support and advanced communication features. It can also go up depending on the monthly visitor limit.
No matter which Chaty Pro plan you choose, you can be confident that you’re gaining access to a suite of powerful tools to enhance your website’s communication and engagement capabilities.
Upgrading to Chaty Pro Plans
Now that you’ve seen the benefits of a pro plan, let’s show you how easy it is to upgrade your account. Upgrading to Chaty Pro is as easy as a few clicks.
Log in to your Chaty dashboard, and you’ll find a ‘Upgrade to Pro’ option. Click on it, and you’ll be guided through the subscription process. You can choose from various Pro plans that suit your needs and budget. Once your payment is processed, you’ll have immediate access to all the fantastic Pro features.
After upgrading, it’s time to customize Chaty to match your brand’s personality and needs. You can start by selecting the social media channels you want to integrate into Chaty. Then, choose a design that complements your website’s aesthetics, and you can even add a custom welcome message.
Lastly, don’t hesitate to reach out to our customer support if you ever need assistance or have questions. With Chaty Pro, you’re equipped to deliver exceptional customer engagement, boost user satisfaction, and drive business growth.
Wrapping Up
Now that you’re ready to take your website’s communication to the next level, explore Chaty Pro plans today and unlock a world of possibilities.
With our Pro features, you can engage with your website visitors in real time, boost customer satisfaction, and supercharge your business. Don’t miss out on the opportunity to provide unparalleled support and build lasting connections with your audience.
But why stop at exploration? We encourage you to take action by starting a trial or upgrading to any of our Chaty pro plans right away.
Disclaimer: To ensure you have the latest details about Chaty’s offerings, we recommend visiting our official website or reaching out to our customer support team. They will be more than happy to provide you with the most current information, assist you in choosing the right plan, and answer any questions you may have.
